Systems for your business, built from scratch
I build the systems that run your business.
AI automation, web apps, and websites built around how you actually work. Your team keeps the judgment calls. The systems handle the busywork, the follow-ups, and the tools that do not talk to each other.
- Full-stack engineer, AI practice since 2024
- You own everything I build
- Problem-first, not tool-first
Systems I build
Automation, software, or both
Each system takes real work off your team and keeps running after I hand it over. Most engagements start with one and grow from there.
Automation systems
5 systemsAI that responds to leads, handles support, follows up with customers, and moves work between your tools without anyone remembering to.
AI Lead Engine
Reply to every lead in seconds, qualify them automatically, and book the good ones.
AI Support Agent
Answer the repetitive questions instantly, and hand the rest to a human with full context.
AI Follow-up Engine
Follow up with every customer on time, in your voice, without anyone remembering to.
Ops Automation
Take the repetitive internal work off your team's plate.
AI Agents & MCP
Give AI safe, controlled access to your real tools and data.
Software systems
3 systemsCustom applications and websites built from scratch around how you actually work, when off-the-shelf tools do not fit.
Custom AI App
A custom application that runs the core of your operation, built around how you actually work.
Website Design & Development
A fast, modern website built from scratch — designed to convert and rank on search.
Web App Development
A custom web application built around your workflow — not a website, a tool your team uses daily.
How it works
From audit to handover
A clear, five-step process. You see progress as it happens, and you own everything at the end.
Audit
We start with a free automation audit. I map where your team's time goes, find the workflows with the biggest payback, and tell you honestly what is worth automating and what is not.
INPUT: your workflows → OUTPUT: prioritized automation plan
Design
I scope the build into a clear proposal: what gets automated, the tools involved, and the timeline. No surprises.
INPUT: audit findings → OUTPUT: fixed-scope proposal
Build
I build the system and show you progress as it comes together, so you can steer early instead of waiting for a single big reveal.
INPUT: approved proposal → OUTPUT: working system
Deploy
We roll it into your real workflow, test against real cases, and adjust until it behaves the way you expect.
INPUT: working system → OUTPUT: live automation
Support
You own everything. An optional Care and Iteration plan keeps it maintained and improving as your business changes.
INPUT: live automation → OUTPUT: ongoing maintenance
Selected work
Selected work
Animated demos with sample data. Real recordings replace these as projects go live.
Animated demo with sample data. A real recording replaces this as the project goes live.
A custom AI application, built end to end
A full ops console for a service business: incoming leads, invoices, support tickets, and weekly reports move from queued to done automatically. The AI handles routing, prioritization, and status updates. A live system log records every action.
Animated demo with sample data. A real recording replaces this as the project goes live.
Instant lead response and qualification
A new lead arrives through a web form. The system responds in under 10 seconds with a personalized message, qualifies against set criteria, and books a call on the calendar — all before a human touches it. The CRM is updated with full context.
Animated demo with sample data. A real recording replaces this as the project goes live.
AI support agent and front desk
An AI agent resolves a routine password-reset request in seconds using the knowledge base. When a request needs account access, the agent recognizes the limit, attaches the full conversation thread, and hands it to a human with context intact.
Animated demo with sample data. A real recording replaces this as the project goes live.
Internal ops automation
An incoming lead is scanned, enriched with routing and priority tags, assigned to the right team member, and logged in the CRM — all without manual data entry. The workflow runs across 4 tools that previously required copy-paste between them.
Animated demo with sample data. A real recording replaces this as the project goes live.
Agent and MCP integration
An AI agent receives a request, reasons about it, checks a permission gate, and takes the action directly in the CRM through MCP. Every action is written to an audit log with timestamp, agent ID, and outcome.
Who you work with
An engineer, not an agency
I'm Dwij Patel, a full-stack engineer who builds AI automation for growing businesses. I have a software background across the full stack, and I have run an AI practice since 2024.
I work solo, and I work problem-first. I start from what is actually slowing your business down, not from a tool I want to sell. If an off-the-shelf product solves it, I will tell you. When it does not, I build what you need from scratch.
You work with me directly, from the first call to handover. No account managers, no handoffs, and no team for you to manage.
Quick facts
- Role
- Full-stack engineer
- Practice
- Solo, since 2024
- Focus
- Systems for SMBs
- Process
- Audit → Build → Handover
- Ownership
- You own everything
- Status
- Taking projects
Tools list is verified against real project usage. Every component here has been used in a production system.
Where it fits
Industries this fits well
This is about fit, not a client list. These are the kinds of businesses these systems work well for.
Agencies and professional services
Auto-qualify inbound leads and draft first-pass proposals.
Auto-qualify inbound leads and draft first-pass proposals.
E-commerce and retail
A support agent that handles order status and returns.
A support agent that handles order status and returns.
Home services and contractors
A lead engine that responds instantly and books jobs.
A lead engine that responds instantly and books jobs.
Real estate
Instant lead response with automated nurture until they reply.
Instant lead response with automated nurture until they reply.
B2B SaaS
Onboarding flows and Tier-1 support handled by an agent.
Onboarding flows and Tier-1 support handled by an agent.
Fintech and healthtech
Internal ops and data handling with controls and audit logging.
Internal ops and data handling with controls and audit logging.
Questions
Frequently asked
Let's find the work worth automating
Book a discovery call and we will walk through your workflows together. The first audit is free, and you leave with a clear picture of what is worth building.
Free audit. No pressure. If automation is not the right move yet, I will say so.